Where’s Anne – Willow Stream Spa, Fairmont Peace Hotel, Shanghai You just never know precisely how a new spa will turn out. Thousands of details all need to come together for a luxury spa to be perfect; design, equipment, supplies, hiring, training, treatments, products, food and beverage,...

Every once in a while, I meet a person on my travels who captures a special place in my heart. I want to introduce you to one; let me call him Richard “the Great”. A couple of years ago, when we were opening our first Willow Stream spa in China at the Fairmont Yangcheng Lake, we had an exceptionally...

I love the outdoors in Vancouver in the sunny summertime but sometimes a soft summer rain can also be just perfect to spend a day at our Willow Stream Spa at Fairmont Pacific Rim. So that’s what I just did. Sometimes I go “underground” and I am just a total guest. I try every shower and facility....

May, 2011 The Beautiful Indonesian Island of Bali Part One: The Vacation In a little bit of heaven, that’s where I am at the moment. I’m on a business/pleasure trip with my husband. How lucky am I? This is my third trip here but the first with a chance to spend time off. Every time I arrive,...

May, 2011 The Beautiful Indonesian Island of Bali Part Two: Work – The Global Spa Summit The little vacation didn’t last long. I had to get ready for the start of the Global Spa Summit (GSS) 2012, Bali. This year I had the honor of Co-Chairing the GSS, which is an invitation only business forum....

I have a god daughter who I treasure. I don’t see her very often as we live in different cities. She is a wonderful teenager who is smart and engaged in a whole variety of interests from music to acting and photography. Last week was a school holiday in Canada where she lives and we got to spend...

I hadn’t been to China in a while so I was eager to catch up on all the excitement at our Fairmont Willow Stream Spas over there and now I can’t wait to tell you about them. Fairmont Yangcheng Lake, just northwest of Shanghai, is open and busy. Our Willow Stream spa in Kunshan, like all our spas,...

Gladys Bronwyn (G.B.) Stern, British  novelist I think Gladys Stern had it right: silent gratitude really isn’t much use. That’s why I want to take this opportunity to write a few words of thanks to the many people who contribute to making our spas (and my life) so rich. For starters, I am so grateful...

Energy, Connection, Passion, Genuine, Remarkable, Abundant, Fun and Artistic! They’re great words, aren’t they? You’ll come across them often in books and articles about health, happiness, technology, trends, and luxury. We spend lot of time distilling the essentials of these concepts into the...

Life can be such as interesting journey of connecting circles. When I started my career 25 years ago, I worked for a company in Toronto that did a lot of tourism projects in developing countries. My first big assignment was to be part of a team to develop the first tourism strategy for the Sultanate...

I was asked to write my bio so that I could put it on our new Willow Stream Magazine and Facebook. I was having a tough time writing it so I started to think about what is important to me to say about myself. So I wrote myself something that I would like to be quoted on: A life with laughter and love...

Anne just got back from the Global Spa Summit in beautiful Interlaken, Switzerland. While she was in the country, she took the opportunity to drop in on our Willow Stream Spa at the Fairmont Montreux. Here’s Anne with Maxime Cormier, Willow Stream Spa Director in Montreux. You might remember him as...